+ What Is Your Process?
Every project begins with a complementary 20 minute connection call we will gather as much information as possible about your needs, pain points and goals for the space. Depending on your location and the scope of the project, we might offer an on-site or virtual consult via video chat to get the process rolling.
If you've determined we a good fit for each other, the next visit is when the magic happens. We roll up our sleeves and sort and organize. You can read more about our process here.
+ What Areas Of The Home Do You Organize?
If you have it, we organize it! We have organized pantries, kitchens, playrooms, offices, garages, attics, basements, junk drawers, bathrooms, kids rooms, walk in closets, reach in closets and everything in between.
+ Can You Design My Closet?
Yes! We will meet in person to discuss your vision for the space (we can help you with this too!), review your inventory and create a closet system that works for you!
+ Do You Offer Free Consultations?
We do charge a fee for our optional initial in-home consultation since we are scheduling time on our calendar and traveling to your home to assess the space, make recommendations, create a plan and timeline and put together a proposal for you. Most clients understand that this is a minimal cost compared to not calling in a professional. Clients leave the consultation with helpful, personal advice for their space.
+ What's Included In the Optional In-Home Consultation?
This appointment lasts up to one hour and is a working session where we will provide you with valuable and expert advice. We will take a tour of your entire home, discuss your needs, your vision, your budget (we help you establish one if you are unsure), timeframe based on scope, manage your expectations about the process, review our tried and true 6 step process in more detail, and details about how we work and how we bill for our services.
+ How much will it cost?
Because each project is unique, we need time to discuss your vision for the project and the scope of work, after which we will be happy to prepare a Fee Proposal for you. We charge hourly, and estimate the total number of hours required to complete your project. This way, you know upfront what your overall fees will likely be. You can see some of our packages here.
+ How Long Will It Take?
Depending on the scope of work, your project could last anywhere from 4 hours to several days. We will discuss the timeframe upfront with you before the project begins. Past 4-hour jobs have been a: Medium sized closet, Playroom, linen closet and bathroom, pantry and a small kitchen, office (Desk, shelves, and begin filing system), 2 kids' closets.
+ How Involved Will I Have To Be?
We have found through years of experience, that the “decision” phase of our process runs more smoothly, and your dollars go further, when you are available to make decisions on what to keep, recycle and sell. Upon scheduling a session to work together, we will let you know if and when we need your input.
+ Who Are Your Typical Clients
We have clients from all walks of life - from young professionals moving to the suburbs to empty-nesters getting ready to downsize, and every other lifestyle imaginable. The common thread is that they all desire a home that will be their sanctuary; one that works with their lifestyle. Regardless of what station you are in your life, we would be happy to work with you for your organizational needs.
The clients that we work best with are clients who see value in our service and expertise as a team of professional organizers. They are willing to invest in what they truly want their home to feel like. They understand the value of having a home with organizational systems in place.
+ Can You Use Bins I Already Own?
Yes! We respect our clients' desire to repurpose and reuse pieces as much as possible. With that said, we are also very honest about what works and what doesn't - for example if a product is not being used effectually in the space, we might recommend moving it to another area of the home.
+ Do You Work On Smaller Projects?
Yes, we offer different options to meet the individual needs of each client and the space we are organizing. From our on-site consultation where we share solid organizing advice, to DIY plans and virtual organizing, there is a plan that meets your needs and budget.
+ What Geographical Areas Do You Serve?
We are located in West Caldwell, NJ and cover most of Northern New Jersey and the Tri-State area. If you are located outside of the tri-state area, and you like what you have seen in our portfolio, we have virtual design packages.
+ I Don't Live in Your Area, But I Want To Get Organized
If you are located outside of the tri-state area, and you like what you have seen in our portfolio, we have virtual design packages. We meed via video chat and make an organization plan based off of the photos and measurments you send us.